When the brain is focused and relaxed, only then you can think of great ideas. One such example in the history of startups in India is Delhivery. It offers a full suite of services such as supply chain management, last-mile delivery, third-party and transit warehousing, reverse logistics, payment collection, vendor-to-warehouse, and vendor-to-customer shipping, and more to e-commerce clients, retailers and other small sellers.

Fighting against all odds and proving themselves from 2011 as a great startup, this unicorn has now become the backbone of India’s e-commerce logistics supply chain.

Journey

Delhivery was founded by Sahil Barua, Mohit Tandon, Suraj Saharan, Kapil Bharati and, Bhavesh Manglani. The idea came upon a lazy evening of 2011 when Sahil and Suraj ordered food from a local restaurant in Gurugram (Formerly known as Gurgaon). They talked to the restaurant owner and find out a problem that they could solve. This is how this last-mile logistics unicorn started its journey and which now has a workforce of more than 50,000 people and delivers over a million orders daily.

Sahil, Suraj, and Mohit used to work in the same company, Bain & Co in 2008. The trio shared a common interest of starting their own venture which leads to quitting the corporate jobs and starting their own company. Bhavesh and Kapil joined later and brainstorming with friends like Zomato Co-Founders Pankaj Chaddah and Deepinder Goyal helped them a lot in starting as a hyperlocal delivery system which later turned into e-commerce logistics. Finally Delhivery was started from a 250 ft² room in Sushant Arcade in Gurugram (Formerly known as Gurgaon) as a hyperlocal food delivery platform with a team of 10 people including 5 delivery persons in May 2011. They started tying up with local restaurants and delivering their orders under half an hour.

Hyperlocal to E-Commerce

Everything was going great; they were delivering more than 100 orders per day in just a few months. This was when their investor Abhishek Goyal (Founder Tracxn) asked them to also look into the e-commerce space and to deliver for him too. Looking at everything Prashant Tandon (Co-Founder Healthkart) also came on board and said why don’t you deliver for us as well? It would be great if our orders would reach our customers in half an hour after they ordered them.

They did the market research and found out that the e-commerce delivery space has a huge potential since no other logistics company was focused in this direction as it was different from the traditional logistic delivery system. This was a win-win situation for everyone including them, the e-commerce companies, and also the customers who were receiving the orders on or before time.

Milestones

By the end of December 2011, they were delivering over 500 shipments a day for 5 e-commerce clients in the Delhi NCR region. Their team size had grown to 25, and they also launched their second and third centers in Malviya Nagar and Janakpuri and started servicing all of Delhi-NCR.

In April 2012, Delhivery raised its first funding in Series A round led by Times Internet Limited. They launched the fulfillment services in Delhi and Chennai with 10000+ ft² of fulfillment space to process up to 50000 shipments a month while delivering up to 9000 shipments a day. The team size grew more than 1000.

In 2013, Delhivery expanded its express logistics services to 130+ cities. The fulfillment services expanded to 3 cities with 40000+ ft² of fulfillment space. In September they raised Series B funding led by Times Internet Limited and Nexus Venture Partners. They launched a suite of commerce technology including Vendor Panel, Godam, and FALCON, and the team size grew more than 2500.

Since then, there has been no looking back for this e-commerce logistics giant. Completing many of the firsts in its journey this e-commerce logistics giant finally became a unicorn in March 2019 in Series F funding led by the SoftBank Vision Fund with participation from existing investors Carlyle Group and Fosun International and raised $350 Million at a valuation of $1.6 Billion.

Today, Delhivery has a presence in 18500+ pin codes across 2400+ cities with a workforce of more than 40,000 people and stands stronger than ever before.